Delivery Information & Pricing

Freight Charges & Delivery Information

When requesting a quote for promotional products and uniforms, please include quantity you wish to order and delivery location so we can work out the freight charge to your nominated address. Providing us with as much delivery information about your business will ensure the most cost-effective delivery price and solutions to freight your order to your location.

Delivery Price

Final delivery costs will be provided based on a variety of variables: The volume or the weight of the shipment will determine the cost of the delivery, whichever is the greater of the two, we also factor the tariff zone of location for delivery, and access for delivery.

Delivery Locations

Publicity Promotional Products is an Australian based company that can supply your order any where in Australia or NZ. We can also offer international deliveries (taxes & duties applicable on international freight is to be paid by customer). 

Free Delivery Australia Wide

Pick a product beginning with the SKU: TC and receive free delivery to one destination in Australia or New Zealand!

Tracking your delivery

When your order has been dispatched you will be notified. A tracking number for your consignment will be provided for your information.

How are packages delivered

To ship your order we use couriers to deliver your package. Our preferred couriers are Direct Freight express, TNT, Startrack, and DHL in other circumstances a third party forwarder will be used to deliver the shipment. All our freight is delivered by couriers and requires a signature for delivery. *Special instructions for delivery can be added by requesting “Authority to leave package” in a safe location. 

Can delivery be made to PO Box

Sorry we cannot deliver to a PO Box address. We will required your physical street address for delivery. Publicity provides bulk orders and we recommend someone is available to receive delivery of the package. 

How long will my order take

Most products are delivered within 2 – 4 weeks. Indent and custom made orders delivery within 6 – 20weeks

Need branded products in a rush

Publicity Promotional Products are the masters of making magic things happen. If you have a tight deadline for an order we have a range of products that can be dispatched within 24 hours from artwork approval. It is best to call us for rush order – Call us today 0450 587 052. Let us know what your are after, date required, quantity required, send us artwork, advise us your delivery address and we do the rest. 

Damaged Goods

Publicity Promotional Products expects the arrival of the packages to be delivered without damages. If this has occurred please read our terms and conditions on returns /claims information and contact us.

Using your own courier

Not a problem, please tell us this when placing your order.

If you provide your courier account information we can book the shipment for you. If you prefer to arrange this yourself we are more than happy to provide any packaging information and pickup location for the goods.